Cancellation Policy

1. Customer Cancellations

Customers can cancel their bookings through their dashboard up to 72 hours before the event start time. Cancellations made within 72 hours of the event may not be eligible for a refund.

2. Organizer Cancellations

In the event that an organizer cancels an event, all ticket holders will be notified via email and a full refund will be processed.

3. Rescheduling

If an event is rescheduled, your tickets will remain valid for the new date. If you are unable to attend on the rescheduled date, you may request a refund within 7 days of the rescheduling announcement.